Delivery Vehicle Cases

DoorDash, Uber Eats and Grubhub Delivery Driver Accidents in Louisville

Hit by a food or grocery delivery driver? Why the driver’s personal insurance may deny the claim, when the app’s coverage applies and how to protect your claim.

Reviewed by Larry Forman, Attorney.

App-based delivery has put thousands of part-time drivers on Louisville streets, often in a hurry and checking a phone for the next order. When one of them causes a crash, getting paid can be harder than a normal car wreck, because the driver’s personal policy, the app company’s policy and your own coverage may all point at each other.

Key takeaways

  • Many personal auto policies exclude driving for a delivery business.
  • App companies say they carry liability coverage, but usually only during certain parts of a delivery.
  • Screenshots and app records can prove the driver was on a delivery.
  • Your own PIP and uninsured motorist coverage can fill gaps.
Delivery driver’s hatchback with an insulated food bag on the seat stopped after a minor collision on a city street at night

Why these claims get complicated

  • Personal policy exclusions. Many personal auto policies exclude or limit coverage when the car is used to deliver goods for pay.
  • App coverage depends on timing. The companies advertise third-party liability coverage, but it generally applies only while the driver is on an active delivery, and often only after the driver’s own insurance.
  • Independent contractors. The apps treat drivers as contractors, not employees, which affects whether the company itself can be sued.
  • Proof. You may need app data to show the driver was picking up or dropping off an order at the moment of the crash.

Kentucky’s rideshare insurance statute covers drivers who carry passengers for Uber and Lyft. Food and grocery delivery is handled differently. See our rideshare injury lawyer page for passenger trips.

Who may pay

  • Unless you rejected it in writing, your own PIP (personal injury protection) coverage pays up to $10,000 of medical bills and lost wages regardless of fault. See how Kentucky PIP works.
  • The delivery driver’s personal auto insurance, if it doesn’t exclude the trip.
  • The delivery company’s policy, if the driver was on an active delivery when the crash happened.
  • Your uninsured and underinsured motorist coverage if the driver’s coverage is denied or too small (KRS 304.20-020). See underinsured motorist claims.
  • A restaurant or store rarely, but possibly, if its own employee was driving.

Common delivery driver crashes

Evidence to save

  • Photos of the car, including any delivery bags, stickers or phone mounts
  • The driver’s name and which app they were driving for
  • Screenshots of any order the driver mentioned, and the time of the crash
  • The police report number
  • Witness names and phone numbers

We ask the delivery company to preserve trip logs, GPS data and the driver’s app status. That data can disappear if no one asks for it.

If you are the delivery driver

If you were hurt while delivering, your own PIP, the app’s coverage for drivers and a claim against the at-fault driver may all be available. See delivery vehicle crashes and app-based delivery driver claims.

Deadlines

Most Kentucky motor vehicle injury claims must be filed within two years of the crash or the last PIP payment, whichever is later (KRS 304.39-230). To recover pain and suffering from an at-fault driver, Kentucky’s no-fault law generally requires more than $1,000 in medical expenses, or an injury such as a fracture, permanent injury, permanent disfigurement or permanent loss of bodily function (KRS 304.39-060). Estimate your dates with our statute of limitations calculator.

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Frequently asked questions

Does DoorDash insurance cover accidents?

DoorDash says it maintains liability coverage for third parties while a driver is on an active delivery. It generally applies after the driver’s own insurance and only during certain parts of the trip, so the details matter.

What if the driver wasn’t on an order when they hit me?

Then the app’s policy usually doesn’t apply, and the driver’s personal insurance is the main source. If it denies coverage, your uninsured motorist coverage may help.

Can I sue DoorDash or Uber Eats directly?

Usually the claim is against the driver and the insurance that covers the trip. Whether the company itself is liable depends on the facts and the driver’s status.

How long do I have to file?

Most Kentucky motor vehicle injury claims must be filed within two years of the crash or the last PIP payment, whichever is later (KRS 304.39-230).

Hit by a delivery driver?

We’ll track down every policy that may apply. The consultation is free.

Get a free case evaluation or call 502-931-6788.

This page is general information about Kentucky law as of October 2026, not legal advice. Every case is different.

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