Louisville, Kentucky

Our Process: What to Expect When You Hire Forman & Associates

Our process, step by step: the free case evaluation, the written fee agreement, who handles your case, investigation, updates, negotiation, trial and closing.

Reviewed by Larry Forman, Attorney

Most people have never hired a lawyer before they’re hurt. You shouldn’t have to guess what happens next. This page explains our process from the first call to the day your case closes: who you’ll talk to, what you’ll sign, what we do while you heal, and how decisions get made. Every case is different, but the steps are the same.

Our process starts with a free case evaluation: a staff member welcomes an injured client into a meeting room.

Our process, step by step

  1. The first call and free case evaluation
  2. The written fee agreement
  3. Meeting your team
  4. Investigation and evidence
  5. Your medical care and insurance claims
  6. Staying in touch
  7. The demand and negotiation
  8. A lawsuit, if one is needed
  9. Settlement, liens and your closing statement

1. The first call and free case evaluation

Call (502) 931-6788 or fill out our contact form. Our answering service takes calls 24 hours a day, 365 days a year. Our intake team will ask what happened, when and where, who was involved, how you were hurt and which insurance companies have contacted you.

There’s no charge for the evaluation and no obligation. Bring whatever you have: the accident report, photos, insurance cards and letters, medical records or bills, and witness names. If you don’t have everything, that’s fine; gathering it is part of our job. Our personal injury FAQ answers the questions people ask most at this stage.

2. The written fee agreement

We work on a contingency fee: no fee unless we win. Kentucky requires a contingency fee agreement to be in writing and signed by the client, and to explain the percentage at each stage and how case costs are handled (SCR 3.130(1.5)(c)). Ask us anything about it before you sign. The percentages for each type of case are listed in our FAQ.

Two things to know up front:

  • If the case is lost, the firm absorbs the case costs, so you don’t owe us for them.
  • Our fee is calculated on the gross recovery, and the agreement explains exactly how costs are deducted.

3. Meeting your team

Larry Forman is the trial attorney on your case. He’s supported by a small team you’ll get to know:

  • Kelly Best, Senior Case Manager, keeps the case moving and is often your first call for scheduling and status questions.
  • Melissa Waller, Senior Paralegal, gathers records, tracks medical treatment and bills, and helps prepare the case for negotiation and trial.
  • Hannah Foster, Law Clerk, supports legal research and case preparation.
  • Mark Lucas, Intake Specialist, is usually the first person you speak with.

You can see the whole team on our Meet the Team page. Cases that start outside Kentucky are handled with locally licensed co-counsel if they go to litigation.

4. Investigation and evidence

Evidence disappears quickly. Early in the case we work to preserve it: requesting the police report, photos and video, vehicle and scene information, and witness contact information, and sending preservation letters where they’re needed. See what evidence to preserve after an accident.

We also request your medical records and bills directly from your providers, so you don’t have to chase them. See how to request medical records.

5. Your medical care and insurance claims

Your health comes first. We don’t tell you which doctors to see; treatment decisions belong to you and your doctors. What we ask is that you follow your doctors’ advice, keep your appointments and tell us about new providers so the records are complete.

In a car crash, we help set up your PIP claim so medical bills and lost wages start getting paid. See how Kentucky PIP insurance works. We also handle communication with the insurance companies, so you can stop taking their calls.

6. Staying in touch

Kentucky’s rules require a lawyer to keep clients “reasonably informed” and to “promptly comply with reasonable requests for information” (SCR 3.130(1.4)). In practice, that means you can call or email your team, and we’ll tell you when something important happens: an offer, a filing, a deadline or a date you need to attend.

Tell us right away if you change phone numbers, move, see a new doctor, go back to work, or hear from any insurance company.

7. The demand and negotiation

Most cases aren’t ready to value until treatment ends or your doctors can describe your long-term needs. Settling too early can leave future care unpaid. When the picture is clear, we put together a demand: the facts, the proof of fault, your medical records and bills, lost income, and how the injury has changed your life. See what a Kentucky injury case is worth.

We relay every offer to you with our honest assessment. You decide whether to settle. Kentucky’s rules require a lawyer to “abide by a client’s decision whether to settle a matter” (SCR 3.130(1.2)(a)).

8. A lawsuit, if one is needed

If the insurer won’t pay fair value, we file suit before the deadline runs. Many Kentucky injury claims have one year, and most car crash claims have two; see our statute of limitations guide. A lawsuit adds stages: written discovery, depositions, often mediation, and trial if the case doesn’t settle.

We prepare every case for trial from the start, because insurers value cases based on what they think will happen in front of a jury. Larry Forman has tried 50+ jury trials and won 95% of them. Read more about what happens behind the scenes in major accident claims.

9. Settlement, liens and your closing statement

Before money goes out, we resolve claims by hospitals, health plans, Medicare or Medicaid that must be repaid from the recovery, and we work to reduce them where the law allows. See medical liens in a Kentucky settlement.

At the end of the case you’ll get a written closing statement showing the recovery, the fee, each case cost, each lien paid and the amount you receive, as Kentucky’s rules require.

What to bring to your first meeting

  • Photos of the scene, the vehicles and your injuries.
  • The crash or incident report number, or the officer’s card.
  • Your insurance cards and the other party’s information.
  • Medical bills, discharge papers and a list of your doctors.
  • Any letters or emails from an insurance company.
  • Pay stubs or a note of missed workdays.

Do not worry if you do not have everything. Kentucky law gives you the right to a free first copy of your own medical records (KRS 422.317), and we can request them for you.

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Our process FAQs

How much does the first consultation cost?

Nothing. The case evaluation is free, and there’s no obligation to hire us.

Will I have to pay anything if we lose?

No attorney fee. Under our fee agreement, if the case is lost the firm absorbs the case costs.

Who will handle my case?

Larry Forman is the trial attorney, supported by our case manager, paralegal, law clerk and intake team.

Do I decide whether to accept a settlement?

Yes. Kentucky’s rules require your lawyer to follow your decision on whether to settle.

How long will my case take?

It depends mainly on how long treatment takes and whether a lawsuit is needed. Many cases can’t be valued until treatment ends.

Do you handle cases outside Louisville?

Yes, throughout Kentucky. See our locations. Cases that start outside Kentucky are handled with locally licensed co-counsel if they go to litigation.

Ready to start our process?

Call (502) 931-6788 or request a free case evaluation. Our office is at 1139 S. 4th St., Louisville, KY 40203. You can also read client reviews and see our case results. Past results don’t guarantee a similar outcome.

This page describes how we generally handle cases. It’s general information, not legal advice, and reading it doesn’t create an attorney-client relationship.

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